Economic Boom: Entrepreneur’s Company Revitalizes Community and Empowers Veterans

Ted McLaughlin ’90 CLAS founded DiSorb Systems, a leading manufacturer of medical waste treatment products, in 2000. The company’s operations are based in an economically challenged area of North Philadelphia, where he is committed to hiring local residents who are military veterans or have criminal records.

Four years in the US Navy taught Edward “Ted” McLaughlin Jr. ’90 CLAS the importance of discipline and service. His undergraduate education at Villanova instilled the value of community and the spirit of an entrepreneur.

 

McLaughlin has combined those experiences to launch an impressive career, founding and leading DiSorb Systems. His medical product manufacturing company, which increases hygiene and safety in health care facilities around the world, has had a dramatic effect locally as well. It hires veterans and people in need of second chances, bolstering the North Philadelphia neighborhood DiSorb calls home.

 

As his business has grown, so have McLaughlin’s connections to the neighborhood in which DiSorb has been located since 2006. Most of his employees live within blocks of the headquarters, an 80,000-square-foot facility, and many may have had trouble finding work because of military service-related disabilities or criminal records.

 

Serviceman, student and CEO

 

McLaughlin’s own career got a kick-start when he enlisted in the US Navy at the age of 20. After four years as a gunner’s mate and as a search-and-rescue diver, McLaughlin was honorably discharged with a back injury in 1987. He then enrolled at Villanova. “The discipline and maturity that I developed in the Navy, combined with the desire to learn, had a profound impact on my Villanova experience,” he says. “I received a great education, loved the culture of the school and did better academically than I ever had.”

 

After completing his studies in Economics in three years, McLaughlin landed a job in corporate sales with Baxter Healthcare. In 1998, he started his first business: selling used medical equipment. During that time, he came across an overseas developer of a solidifier of liquid medical waste. “Testing revealed that the product was vastly superior to products in the US market,” says McLaughlin. “Initially, I negotiated distribution rights for the product and, in 2000, purchased the technology and started DiSorb Systems.”

 

In June 2016, the veteran-owned company completed a $1.5 million expansion project, installing a second high-speed production line and enlarging the state-of-the-art facility. Five employees have been added, and 75 percent of the 23 staff members are veterans. “The new system can produce enough solidifier to meet the entire US demand,” says McLaughlin, DiSorb’s CEO. “This year, we expect to more than triple sales and add more employees.”

 

DiSorb’s solidifiers, sold under two brand names, help health care facilities comply with federal regulations, reduce potential exposure to blood-borne pathogens and save money. SafeSorb® is a fluid solidifier, designed to be preloaded in an empty suction canister before a medical procedure starts. SuperSolid Plus® solidifies and disinfects liquid medical waste so that treated canisters can be disposed of as municipal solid waste in most states, significantly reducing transportation and disposal costs.

 

Investing in the community

 

By moving DiSorb’s operations to a section of North Philadelphia that is designated a Historically Underutilized Business Zone, McLaughlin spurred the neighborhood’s economic development. HUBZone and Service-Disabled Veteran-Owned Small Business certifications help the company qualify for preferential access to federal procurement opportunities. “When we purchased a city block, we did a lot of work to improve the building, and that improves the neighborhood,” he says. “We also help the city’s tax base by generating more revenue.”

 

DiSorb employees Everton Blair, William Moyes and Justin Harris are military veterans who also live in the North Philadelphia neighborhood where the company is headquartered.

Perhaps the biggest economic impact has been management’s commitment to hiring veterans, former prisoners and local residents who have difficulty finding work. “We always hire vets first,” McLaughlin says. “We believe it’s important to take care of our vets, and we live that philosophy.”

 

Employees have a generous benefits package, training programs and a gym. The company helps them to open checking accounts, improve their reading and earn GEDs. “As a result,” says McLaughlin, “we get higher quality work, lower turnover and happy employees.”

 

In December, DiSorb held its first Criminal Records Expungement Fair for the community. Seventy veterans turned out to begin their applications, assisted by nonprofit attorneys. The next day, about 100 queries came in, so the company plans to host a second fair. “Lives change when an arrest record is expunged,” McLaughlin says.

 

McLaughlin also makes time to give back to his alma mater. When II Luscri, executive director of Villanova’s Innovation, Creativity and Entrepreneurship Institute, invited McLaughlin to join the ICE Advisory Council, he “jumped at the opportunity to reconnect with the University.”

 

McLaughlin shares his expertise with students, from evaluating their business plans to meeting with them to help advance their ideas. “Ted has been an incredible advocate for our students and alumni as they work toward their entrepreneurial dreams,” Luscri says. “His efforts to support and engage veteran entrepreneurs have also been inspiring.”

 

Villanova is a family tradition. McLaughlin and his wife, Melissa (Miller) ’93 VSB, were married in St. Thomas of Villanova Church in 1997. His father, Edward McLaughlin Sr., graduated from the Villanova University Charles Widger School of Law in 1959, and Melissa’s mother, Carol Miller, earned a master’s degree in Education in 1969. The McLaughlins and their four sons live in Whitpain Township, Pa.

 

With his blend of acumen and compassion, McLaughlin defines what it means to succeed in business: Everybody wins. Employees, neighbors, customers and fellow Villanovans benefit from his entrepreneurial drive and his eagerness to be a force for good. When it comes to generosity of spirit, McLaughlin is a veteran.

 

Originally published in the Villanova Magazine, “Igniting Change,” Spring 2017